Last Updated: 2024-05-13

Refund Policy for bai.tools

Thank you for choosing bai.tools. We strive to provide high-quality services and ensure your satisfaction with our platform. This Refund Policy outlines the terms and conditions regarding refunds for purchases made on our website.

1. Refund Eligibility

We offer a 7-day refund period for all purchases made on bai.tools. If you are not satisfied with our service for any reason, you may request a refund within 7 days of your purchase date.

2. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following information:
- Your full name
- Email address used for the purchase
- Order/transaction ID (if available)
- Date of purchase
- Reason for requesting a refund

3. Refund Process

Upon receiving your refund request, our team will review it within 2-3 business days. If your request meets our refund eligibility criteria, we will process the refund to your original payment method.

Please note that depending on your payment provider, it may take an additional 5-10 business days for the refunded amount to appear in your account.

4. Exceptions

We reserve the right to decline refund requests in cases of:
- Requests made after the 7-day refund period
- Evidence of abuse of our services or refund policy
- Violation of our Terms of Service

5. Contact Information

If you have any questions about our Refund Policy, please contact us at:

Email: [email protected]

For general inquiries, please visit our Contact Us page on the Website.

By using bai.tools, you acknowledge and agree to the terms of this Refund Policy.