Perfect Wiki
Perfect Wiki | Let AI answer repetitive questions instead of you right in Microsoft Teams
Introduction:
Effortlessly turn your company knowledge into a powerful, always-evolving AI-powered help center that understands and supports your colleagues and customers right in Microsoft Teams.
Perfect Wiki Product Information
What is Perfect Wiki ?
Perfect Wiki is integrated into your employees' workflow. It works right inside Microsoft Teams, so users don't waste time switching contexts and get all the answers they need immediately within the Microsoft Teams environment.
Perfect Wiki's Core Features
Add your SOPs, FAQs, manuals and guides to create professionally looking self-service help center in no time
Let AI chatbot reply to your colleagues' and customers' questions with a 100% AI generated answers based on your data
Continuously improve your knowledge base with 100% AI generated weekly reports
Pin Help Center in your Teams personal chat or channels
View, Create & Edit content right inside Microsoft Teams
Create Multiple Knowledge Bases for Each Department or Team
Pin AI chatbot in your Teams chat or channels
Get answers in the same language you ask your questions
Get direct links to related articles for further reading
Improve your knowledge base with AI-generated weekly reports
100% AI-generated weekly reports will help you understand what data is missing, what is outdated, and what should be updated
Identify the Most Popular Content
Track who created, updated, or removed a page
Discover which search or bot queries return no results
Servers located in the EU and the USA
Perfectly Encrypted User content is encrypted in transit with perfect forward secrecy
Automatic Backups Automatic data backup stored for up to 60 days
Add a Help Center Tab to Any Channel in Microsoft Teams
Add AI Chat Bot to any Microsoft Teams channel
Create & Edit content right inside Microsoft Teams
Weekly AI-Powered Reports
Single Sign-On with Microsoft
Integration with Microsoft CoPilot / SharePoint / Office365
Perfect Wiki's Use Cases
#1
Effortlessly turn your company knowledge into a powerful, always-evolving AI-powered help center that understands and supports your colleagues and customers right in Microsoft Teams.
#2
An AI chatbot will reply to your colleagues' and customers' questions with 100% AI-generated answers based on your data.
#3
Perfect Wiki knowledge base has been a reliable source of truth for more than a year
Perfect Wiki's Pricing
Pro For small team $79 /month Purchase Features Included 1 Knowledge Base 3 Users Included Additional User ($15/month each) Branding AI Editor Assistant AI ChatBot (up to 100 req/month) Internal or Public Knowledge Base Professional Email Support Most popular
Premium For growing businesses $239 /month Purchase Everything in Pro, and: Up to 3 Knowledge Bases 15 Users Included Additional User ($8/month each) AI ChatBot (Up to 500 req/month) Up to 3 Video Support Sessions
Ultimate For large businesses $419 /month Purchase Everything in Ultimate, and: Up to 30 Knowledge Bases 100 Users Included Additional User ($4/month each) Ability to remove `Powered by Perfect Wiki` label Scheduled backups AI ChatBot (Up to 1k req/month) Dedicated Success Manager
FAQ from Perfect Wiki
What is a wiki anyway?
- A wiki is any site containing information on a subject that is contributed to by multiple people and updated regularly. Wikis can take the form of a web page with public topic-specific information (like an encyclopedia), or they can be dedicated to a company’s internal knowledge base (like Perfect Wiki).
How secure is Perfect Wiki?
- All user content is stored within US and EU regions of Google Cloud. All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption.
Does Perfect Wiki has version control?
- Perfect Wiki has built-in version control system. You can browse through page revision history and restore to earlier versions.
Can I lock the Perfect Wiki page from being edited?
- Yes, Perfect Wiki allows you to give a full access to only a couple of people, with the rest having view only.
Can I import content from Microsoft Teams built-in wiki or other sources?
- Yes, with help of Perfect Wiki you can export content from the Microsoft Teams built-in wiki and import it to the PerfectWiki. Also you can import content from the Microsoft Word or html, mht, txt, markdown files.
Do I need to manually add members to Perfect Wiki?
- Nope. All the members of your organization will automatically have access to the Perfect Wiki workspace once it is added to a channel.