Needl
Introduction:
Aurelian Systems offers an AI-powered operator to automate the handling of non-emergency calls. The tool can route, triage, and resolve call
Needl Product Information
What is Needl ?
Aurelian Systems offers an AI-powered operator to automate the handling of non-emergency calls. The tool can route, triage, and resolve calls like a real dispatcher, entering information directly into CAD/RMS systems. Users can interact with the system by simply pressing 0, making it efficient for call centers.
Needl's Use Cases
#1
Automate the triaging of non-emergency calls using Aurelian Systems' AI operator, seamlessly routing calls to the appropriate departments without human intervention, optimizing call center operations.
#2
Efficiently resolve non-emergency calls by allowing the AI-powered operator to enter information directly into CAD/RMS systems, reducing the need for manual data input and ensuring accurate record-keeping.
#3
Streamline call management tasks by implementing Aurelian Systems' AI operator to handle non-emergency calls, freeing up human dispatchers for more complex and critical situations.
FAQ from Needl
What can Needl do in brief?
- Aurelian Systems offers an AI-powered operator for handling non-emergency calls efficiently. It can route, triage, and resolve calls like a real dispatcher, ensuring seamless call management for call centers.
How can I get started with Needl?
- Getting started with Needl is easy! Simply visit the official website and sign up for an account to start.
Can I use Needl for free?
- Needl uses a Freemium pricing model , meaning there is a free tier along with other options.
Who is Needl for?
- The typical users of Needl include:
- Call center managers
- Customer service managers
- Business owners
Where can I find Needl on social media?
- Follow Needl on social media to stay updated with the latest news and features: