Record
What is Record ?
Record is an AI-powered observability tool that automates the resolution process of technical issues in SaaS products.By monitoring user sessions and capturing necessary data automatically, Record assists in reducing back-and-forth communication for issue resolution.
Users can record sessions, track frontend errors, and receive AI suggestions for issue resolution.The tool enables users to create live investigations based on similarities, track new entries, and prevent issues from escalating into tickets.
Integration with support systems like Zendesk and Slack allows for seamless collaboration and sharing of recorded data within ticket context.Record streamlines the workflow by providing email reports, proactive monitoring, and shareable links for issue reporting.
Improve software quality, elevate customer experience, and identify potential issues quickly with Record.
Record's Use Cases
Automate the process of identifying and resolving technical issues in SaaS products by using Record's AI-powered observability tool that monitors user sessions and captures necessary data for efficient problem resolution..
Enhance collaboration and streamline issue resolution by integrating Record with support systems like Zendesk and Slack, allowing for seamless sharing of recorded data within the ticket context..
Improve software quality and elevate customer experience by leveraging Record's live investigations feature that tracks frontend errors, provides AI suggestions for issue resolution, and prevents potential issues from escalating into tickets..
Record's Pricing
Free $0/seat/mo
Starter $40/seat/mo
Ultimate $53/seat/mo
Businesses $58/seat/mo
FAQ from Record
What can Record do in brief?
- Record is an AI-powered observability tool that automates issue resolution in SaaS products. It monitors user sessions, captures data, offers AI suggestions, enables live investigations, and integrates with support systems for seamless collaboration. Improve software quality and customer experience efficiently.
How can I get started with Record?
- Getting started with Record is easy! Simply visit the official website and sign up for an account to start.
Can I use Record for free?
- Record uses a Freemium pricing model , meaning there is a free tier along with other options.
Who is Record for?
- The typical users of Record include:
- Software development teams
- Customer support teams
- Product managers
- Technical support engineers
Where can I find Record on social media?
- Follow Record on social media to stay updated with the latest news and features:
How popular is Record?
- Record enjoys a popularity rating of 3.7/10 on our platform as of today compared to other tools. It receives an estimated average of 2.7K visits per month, indicating interest and engagement among users.